Your Business Phone Service Experts
Uninterrupted VoIP and Cloud Communication Solutions
Tailored VoIP and SD-WAN for Small Businesses
Affordable
Quality Service
Local Experts
Work from anywhere with our mobile app.
Access your cloud-based phone system on iOS, Android, Windows, or MacOS.
Manage answering rules, texts, calls, and more. Download now and contact us for a demo.
Desk Phones or Wireless Handsets
Choose from many high featured Phones and VoIP devices
We support and maintain a wide variety of business telephones, helping redefine your Next-Gen Personal Collaboration Experience.
Call Quality, Management and Backup Internet
Get VoIP over SD-WAN
Prioritize VoIP traffic and keep phones online during outages with advanced SD-WAN made for small businesses. Following NIST’s cybersecurity framework for small businesses, our solutions ensure network reliability while maintaining security best practices. Professionally installed and customized to prioritize critical apps like VoIP, video, and POS.
VoIP Integration of Security, Audio and Video Devices
Request a free site survey and product demo today
We install speakers, paging horns, door openers, and more, fully integrated with our VoIP systems.
Work from anywhere with our mobile app.
Access your cloud-based phone system on iOS, Android, Windows, or MacOS.
Manage answering rules, texts, calls, and more. Download now and contact us for a demo.
Desk Phones or Wireless Handsets
Choose from many high featured Phones and VoIP devices
We support and maintain a wide variety of business telephones, helping redefine your Next-Gen Personal Collaboration Experience.
Call Quality, Management and Backup Internet
Get VoIP over SD-WAN
Prioritize VoIP traffic and keep phones online during outages with advanced SD-WAN made for small businesses. Professionally installed and customized to prioritize critical apps like VoIP, video, and POS.
VoIP Integration of Security, Audio and Video Devices
Request a free site survey and product demo today
We install speakers, paging horns, door openers, and more, fully integrated with our VoIP systems.
Our Cloud Voice Features – Business Phone Services in Raleigh, NC
Auto Attendants & Virtual Attendants
Direct inbound calls to the right person, department, call flow, or custom programming route.
Unified Voicemail & Communications-as-a-Service
Voicemail integration is available in all areas of the overall network and all our communications systems.
Text Messaging on your Business Line
Text your customers using Application to Person (A2P) messaging. Set up your own campaign(s) on your business phone numbers.
Automatic Call Recording
Simply record users call without any investment on premise-based call recording systems.
Listen Live, Whisper & Barge-In
Call Center features can be used for large call centers or simple training solutions for a few select users
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Steve works closely with his clients to provide the best network and business solutions.
Lisa Metzgar
December 7, 2024For any of your telecommunication needs, I cannot recommend anyone else other than Steve at Cloud Service Networks
Chris Pizzurro
December 7, 2024Wouldn’t pick anyone else for my voip needs
Chris
November 7, 2024 -
Me and my husband Ron Trimyer at Trimyer Law recently used Steve to install our phone system. We were already familiar with his work and he and his team are... Read More
Ronnie & Casey Trimyer
November 7, 2024Cloud Services is fantastic! They provide business phone systems that offer seamless communication with advanced features like call forwarding, video conferencing, and mobile integration, revolutionizing workplace connectivity. With cost-effective plans... Read More
Emily Price
June 7, 2024Steve is a pleasure to work with. He is personable, efficient and knowledgeable. I appreciate his professionalism and sense of humor. Thanks Cloud Service Networks!
Jenny Williams
December 7, 2024 -
We switched to Cloud Service networks from a competitor after we got to know Steve Stemkowski and to support a local business. Steve and his team spent time to... Read More
Frank Sabiston
January 7, 2023Steve and his team have helped us to streamline portions of our business and make us a lot more efficient. We are missing less phone calls, and we are able... Read More
Johnnie Beasley
January 7, 2023Steven and Cloud Service Network are very professional and efficient. Would highly recommend looking into this business if you are looking for a company who goes above and beyond. It’s... Read More
Little Debbie Snack Cakes
January 7, 2023
Read More Reviews
Business Phone Service Plans & Features
Transform your business communications while exploring affordable VoIP and call center packages that deliver real value to small businesses.
Startup, Small Business, and Enterprise Packages
✓ Get custom solutions with auto attendants, call recording, and more.
✓ Making the switch to cloud voice communication has never been easier.
Startup
- ✓ Phone Number
- ✓ Auto Attendant
- ✓ Mobile/Desktop Apps
- ✓ Simultaneous Ring
- ✓ Call Recording
- ✓ SPAM Block
- ✓ Voicemail & Transcription
- ✓ Onboarding Technician
Small Business
- ✓ All Startup Features Plus:
- ✓ Virtual Fax
- ✓ Desk Phones
- ✓ Toll Free Number
- ✓ Cordless Phones
- ✓ Marketing On Hold
- ✓ Call Center
- ✓ SD-WAN Firewall
Enterprise
- ✓ Startup & Small Biz Plus:
- ✓ Vanity Phone Number
- ✓ Contact Center
- ✓ Call Center Agents
- ✓ Listen Live, Whisper, Barge
- ✓ Reporting and Analysis
- ✓ CRM Integration
- ✓ Dedicated Support Staff
Raleigh NC Corporate Headquarters
324 S. Wilmington St. Suite 290
Raleigh NC 27601
+1 (919)763-1200
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Blogs
Why Your Caller ID or Name Might Not Show Up Correctly – And Why It’s Not Always On Us
What Clients Often Ask:“My customer didn’t see our name on their caller ID. Are our phones set up wrong?”We get this question a lot - and we...
Tower Heating and Air
Tower Heating & Air is a growing HVAC business that recently expanded from one location to two. As they grew, they ran into a big problem: their old phone system just couldn’t keep up.
Lawn Doctor of Southern Wake County (919) 977-4379
Lawn Doctor of Southern Wake County is owned and operated by Richard Benbow, a native to the Raleigh area. Richard is a graduate of Appalachian...
Frequently Asked Questions
Get answers to common questions about our business phone and cloud communication services
Cloud Service Networks provides comprehensive VoIP and business phone solutions including custom phone numbers, local presence services, call tracking, contact center solutions, and professional phone systems. We offer 24/7 professional caller greeting services and specialize in keeping your voice calls, video meetings, and other mission-critical communication applications running smoothly.
Our solution is designed to keep your business online when your internet fails. We maintain your Point-of-Sale systems, voice calls, video meetings, and other mission-critical applications operational during internet outages. This ensures business continuity and prevents revenue loss from communication downtime.
Yes, we offer professional contact center solutions that can handle large call volume times without getting bogged down. Our system professionally greets your callers 24/7, ensuring excellent customer service even during peak periods. This helps maintain your business's professional image while managing increased call traffic efficiently.
We offer Yealink phone systems, including the W56P DECT Phone which is a cordless VoIP solution specifically designed for small businesses. The Yealink W56P combines quality, reliability, and flexibility, offering the convenience of cordless functionality while maintaining full SIP features for seamless call management when you're "on-the-go."