Get a Professional Grade Cloud Business Phone System! Professional technicians perform onsite installation, configuration, and training. FREE Polycom VVX phones available for new clients.LEARN MORE
Simply trade in your Avaya, Nortel, AT&T, NEC, Panasonic, Xblue, Allworx, ESI, Toshiba or any business desktop phones you have available. We will professionally install your new VoIP phones and recycle your old business phones.LEARN MORE
Cloud Service Networks will match the same discount as the 2017 Polycom SIP - Phone Trade-In Program. We professionally deliver, install and configure your phone system, customized for your business.LEARN MORE
Phone System Programming with No Limits!
The Admin & User Web Portal portal provides a higher level of administration for your team.
Allows you to place a call on hold, so it can be retrieved from another phone in your company
This will play recorded marketing or music to ﬁll the silence that would be heard by telephone callers who have been placed on hold.
Receptionists and group attendants can easily manage incoming calls to a main company number or group members.
Read your voicemail, that simple! This feature transcribes your voicemails to text and immediately sends you an email with the content of the message as a text.
A direct, 10-digit phone number is associated to an extension within the phone system that overrides the receptionist or auto attendant and can be dialed from any phone.
Hunt Group or “Ring Group” is an incoming call management feature that allows you to manage incoming calls for groups within your organization and the order the phones within those groups will ring
Ring Group "Hunt Group" is an incoming call management feature that allows you to manage incoming calls for groups within your organization.
Send and receive faxes directly from any email account on any device you want or manage in the web portal.
Make and receive phone calls directly from Google Chrome Browser without the need to download any software or plug-ins.
Allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist.
Using our web portal under Answering Rules we provide the ability for users to manage the way calls reach them from an easy-to-use browser interface. Program to ring multiple devices, extensions, cell phones, etc.
Allows you to create a conference call where internal and external callers can dial a number (usually followed by a PIN) to join a multi-party conference.
Paging options for phones, groups, overhead speakers and other wyas to page and notify in the office or warehouse.
Is a phone service used to ﬁnd out a speciﬁc telephone number and/or address of a residence, business, or government entity.
We offer international calls to all major countries and cities around the world.
We provide the ability to configure a simple 7-digit dialing plan for customers who have that requirement rather than the usual 10-digit US dial plan.
This feature will create a virtual mailbox to send callers to without the need to be associated with a user, a desk phone or a phone number
The Caller will be prompted to record his/her name. The Callee will be notified with the Caller's name and provide the option to Answer, Direct to Voicemail or Reject.
Record calls on demand or always on in real time. Access the records instantly via the Admin & User Web Portal
Block unwanted callers by simply specifying their number on the block list. You can also block anonymous or unknown callers. The call gets rejected in a way that the caller would never know they are being blocked
Each VoIP extension comes with its own voicemail inbox, allowing your team to have secure access to voice messages.
Allows the listener to hear both sides of a call, but not be heard by either of the other parties.
The Simultaneous Ring feature enables multiple devices to ring at the same time when a call comes into your business number.
A user extension without an endpoint. Virtual extensions are often used for advanced call routing.
Do Not Disturb automatically sends any incoming call directly to the Callee’s voicemail.
Interactive voice response (IVR) is a technology that allows a telephone system to interact with humans through the use of voice and DTMF tones input via the telephone keypad.
Allows you to relocate an existing call, placed or received, to another extension directly from your IP phone or through the web portal.
This is a feature which can be accessed through our web portal and it will allow you to route and manage the call flow.
UCaaS (Unified Communications as a Service) is a suite of communications tools delivered via the cloud.
The Alexa Cloud VoIP Phone System Directory Call Skill will allow a Cloud Service Networks PBX User to call saved contacts and 10-digit US phone numbers through the office phone system.
The perfect way to manage high traffic call flows. Assign agents and skills to manage call traffic and analyze performance.
The Join Call (Barge-In) feature allows a listener to join into the call, rather than just listen, as is the case with Listen Only, or speak to only one of the parties, as is such with Whisper (On-Net User only)
Is the emergency telephone number for the North American Numbering Plan (NANP.)
Allows you to dial a phone number from a website, document, form, etc. simply by clicking on that number.
Show the status of other users phones (busy, ringing, available) connected to your phone system.
This is a voicemail feature that will send voicemails left on your phone number as an email attachment containing a sound file.
Allows you to toggle between calls in case you need to notify one caller you need to hang up.
Time Frames allow you to control the scheduling of incoming personal business calls.
We provide an enhanced Caller ID called CNAM which will also provide a name associated with the calling telephone number.
Listen, Whisper, Barge allows call center supervisors or managers the ability to monitor and manage agents, call flow, on-peak/off-peak business hours, recording, reporting, remote agents, and more.
Numbers that begin with one of the following three-digit codes: 800, 888, 877, 866, 855, 844, or 833.
We offer local numbers within your area or LATA (Local Access and Transport Area), but we also offer numbers from other cities around the world.
We have integrations with several CRM applications, which helps your team be more productive.
Call Forward helps you forward a call when your number or extension is dialed, to another phone number.
Prevents your name and phone number from being displayed on the receiver's screen when you make a call.
Putting a call "On Hold" is when the connection is not terminated but no verbal communication is possible until the call is removed from hold by the same extension.
We provide you with a free app for your mobile phone or tablet, iOS and Android that doubles as your ofﬁce desk phone.
Complete the following form and we will send you a phone system preparation guide along with our discounts and promotions.
We have local phone numbers available for New York City, Nassau & Suffolk Counties of New York