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Voice over IP Phone System Feature

 

 

Instant Fax Portal

 

The SkySwitch Instant Fax service gives PBX Users the option to view received faxes, and send outbound faxes directly from the PBX portal.

Receiving Faxes

Inbound faxes will appear in the Fax Inbox and will be emailed to the email address of the PBX User. 

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Note: Email Notification of the User must be enabled to get a copy of the fax on their Email. 

To Enable: Go to Users > Voicemail > Unified Messaging > Email Notification

 

Sending Faxes

 

 

Step by Step Instructions to Send a Fax 

 

1. Click the Browse button and choose a file to be faxed.  The System only accepts the following files formats for faxing

  1. PDF
  2. PNG
  3. JPEG
  4. Microsoft Word Document (.doc)
  5. Microsoft Excel Document (.xls, .xlsx)
  6. HTML

 

 2. Select the Caller ID number that you wish to appear on the outbound fax.

3.  Enter the phone number of the fax recipient in the Phone Number field. The number entered should be 11 digits for a U.S. number, or 011+destination for an International number.

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Fax Notifications

 

Once a fax is uploaded to the fax server for delivery, it will be placed into an outgoing job queue for delivery.

The fax server will continue trying to deliver the fax for 30 minutes. If the fax can not be delivered within 30 minutes, the job will be aborted.

Common reasons for non-delivery of faxes include busy numbers and human's answering the destination fax line.

Users will receive a notification stating the status of the fax.

 

Get Support
 
 
 

We offer a free phone system web portal for 30 days. And access to our 24/7/365 day professional technical support. You wont speak to clueless agents, ever.

 

Learn More

You can also contact us for a free webinar to review the portal. Or scheule us for an onsite evaluation prior to installation of Voice over IP Services. Highly Recommended.

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