As soon as a supportee joins a support session, the supporter can have full control of the remote computer. A supporter can also convert an attended support session into an unattended session. Cloud Service Networks makes remote support quick, easy, seamless.
In-session customer training
With an iPad/iPhone or Android, you can remotely access any PC or MAC to conduct attended or unattended support.
Cloud Meeting is one of the fastest solutions on the market for remote support. Further, you can have multiple support sessions running on the same computer to support attended or unattended remote computers. The fast speed and concurrency save your precious time.