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Frequently Asked Questions


The following are common questions about our telephony systems

What does VoIP stand for? 

VoIP stands for, "Voice over IP."


What is Telephony?

Telephony, in essence, is the internet. It involves the development, application and deployment of telecommunications services for the transmission of voice, video, data service, most commonly now, over the internet, hence the term, VoIP (Voice over the Internet Protocol)

What is a VoIP Gateway?

A VoIP Gateway is a network device and/or applance which converts signals from IP to the PSTN (Public Switched Telephone Network)

What is Broadband?

A wide bandwith data transmission which transport multiple signal types (audio, video, data) and traffic types. It can use many mediums to carry a signal, however copper and fiber optics prevail.

What is Auto Call Record?

Auto Call Record is the ability to automatically record all calls. Incoming and Outgoing, we are able to select per user what is, and what is not recorded.


What is POE (Power over Ethernet)?

POE (Power-over-Ethernet) is the ability to power a device, most commonlly VoIP phones and WAP's (Wirless Access Point) over the same cable that delivers internet. The patch cord that typically plugs your computer into the network.


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