Cloud based technology has existed since the birth applications like electronic mail (E-mail). E-mail are messages stored on servers that get delivered to your email client. Today, even phone systems, voicemail, conferencing, call recording, statistics, etc.
A cloud phone system is a phone system which is at our data centers, rather then at the client's location. Using the power of the internet we connect your phones to our network and carriers. Rather then own your own equipment you will be part of a national global network.
Before the cloud customers had to pay thousands for upfront hardware, expensive programming, long contracts and termination fees. Frequent onsite visits for basic add, moves, and changes.
Turn your smartphone into a full featured business phone system extension! Make high quality phone calls. It works over 4G LTE WIFI so you don't have to worry about quality.
We have business desktop phones for every type of user. Since there are VoIP (Voice over IP) phones they can be connected anyplace there is an internet connection. Choose the phones and features that are right for you and your business. Get more done with enterprise-grade audio and video collaboration. Call us at (516) 888-7000 or contact support if you need Polycom phones or assitance with your exisiting phones or VoIP system. We professionally install, maintain, support, and repair Voice over IP business phone systems.
A broad selection of easy to use, high quality phones and applications
Crystal Clear Conversations
Voice & Video Collaboration
Control your complete business phone system and all our your phones, virtual extenstions, phone number routing, call records of all incoming and outgoing calls, and much more..
Work from anywhere, bring the office together virtually. Open the communications gap and get connected today!
Complete the following form and we will schedule a onsite visit to demonstrate our product and review your network for Voice over IP.
The evolution of the call center, begin your building blocks to a contact center.
Learn the difference between a call center and a contact center. Engage with your customers efficiently and effectively. We can help you evolve and stay in closer communications with your clients.
A call center focuses on incoming and outgoing calls, agents, statitics and performance, using phone system technologies.
The contact center incorporates email, web-based chat, instant messaging, video, and desktop sharing and control. Learn more about our contact centers.
Cloud Service Networks has cloud based call center software and unified communications integration throughout or platform allowing you to use basic call center features and also able to begin utilizing other web based tools to easily communicate and keep in touch with clients.